CRITICAL ALERT on QuickBooks 2009 R9 and Sales Tax Reports
| NOTICE TO ALL QUICKBOOKS® 2009 CUSTOMERS | |
| Dear QuickBooks 2009 User:
Sales Tax Report Issue for QuickBooks 2009 Release 9 (R9) Users We are writing to let you know about a Sales Tax Report issue related to the December 1, 2009 Release 9 (R9) of QuickBooks 2009. If you downloaded R9 earlier this month, the Sales Tax Liability and Sales Tax Revenue reports are not displaying the correct data in some cases. Only customers who have already downloaded and installed R9 may be affected. The issue affects QuickBooks Simple Start, Pro, Premier, and Enterprise Solutions. If you are using Release 8 or earlier, this issue will not affect you, and you may continue to rely on the Sales Tax Liability and Sales Tax Revenue reports for any sales tax filings with tax authorities.(Not sure which release version you have? Open QuickBooks, hit F2, and look at the information in the upper left of the screen entitled, “Product.”) Click here for more detailed instructions. What You Should Do if You Are on R9 If you are currently using R9, and have not filled out your tax information with tax authorities, you should update your QuickBooks software before you file. The new update (Release 10) is scheduled to be available on Wednesday, December 16. Only after updating to R10 should you rely on the Sales Tax Liability and Sales Tax Revenue reports for your upcoming sales tax filings with tax authorities. If you are currently using R9 have have used the Sales Tax Liability and Sales Tax Revenue reports to submit information to the tax authorities this month, your submission may be incorrect. As a result, you may need to resubmit your sales tax information after downloading R10 if you meet certain criteria. Specifically, this issue applies to you only if you meet the following conditions: within QuickBooks, the sum total of items in your Items List multiplied by the number of vendors in your Vendor List equals more than 10,000. For more information on whether you need to resubmit your sales tax information, click here. If you think you have already submitted inaccurate information to to tax authorities and need help with how to resubmit, you can contact Intuit at QuickbooksEmail@intuit.com. How to Update to R10 Updating QuickBooks with R10 will correct your sales tax information in the Sales Tax Liability and Sales Tax Revenue reports. You can apply this R10 update in two ways:
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Thank you very much, and we apologize for any inconvenience you may have experienced. Sincerely, Greg Wright IMPORTANT NOTICE: This notification is being sent to inform you of a critical matter concerning your current service, software or billing. Please note that if you previously opted out of receiving marketing materials from Intuit, you may continue to receive notifications similar to this communication. If you have any questions or comments about this email, please DO NOT REPLY to this email. If you receive an email message that appears to come from Intuit but that you suspect is a phishing email, please forward it immediately to spoof@intuit.com. © 2009 Intuit Inc. All rights reserved. Intuit and the Intuit Logo are registered trademarks and/or registered service marks of Intuit Inc. in the United States and other countries. All other marks are the property of their respective owners, should be treated as such, and may be registered in various jurisdictions. Intuit Inc., Customer Communications 2800 E. Commerce Center Place, Tucson, AZ 85706. |
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