QuickBooks 2010 – Anti-virus issue

It appears that some anti-virus software program interpret a component of the QuickBooks Program as unsafe virus.

I have first hand experience with this issue. My anti-virus software told me that I had an potentially unsafe virus running on my computer. I quarantined the virus and then deleted it. As soon as I did that I could not get my QuickBooks 2010 to access any of my data files and it came up with the error code 6123 each time. Only after I had research the issue on the QuickBooks support website did realize that the anti-virus error message I was getting was related to the error code I was getting in QuickBooks.  The support website does  list a problem with McAfee anti-virus software but evidentally it happens with other anti-virus software as well since I don’t use McAfee.

To fix the issue I had to repair the QuickBooks 2010 program in the add/remove option of the control panel. When I got the anti-virus warning again I told it to always ignore the error. Once I did that I could pull up QuickBooks 2010 with no issue.